The Importance of Chatbots in a 24/7 world.

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A chatbot is used by companies to interact on live chats with their customers. Chatbots are especially important in company websites, as they have become an integral part of web development. The integration of chatbots in applications reduces the limitations of human “interactors”—like online customer care representatives, as chatbots have the ability to run twenty four hours every single day of the week.